Blackboard Collaborate Ultra

Blackboard Collaborate is a comprehensive online learning and collaboration tool designed specifically for education. It is already part of your Blackboard courses. With Blackboard Collaborate, you can create virtual classrooms, offices, and meeting spaces that open more possibilities for effective learning experiences and interactions for online, blended, and mobile learning.


Blackboard Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session. Host one-on-one sessions, lectures, group presentations, and study sessions from one virtual room. Google Chrome is the best browser to use with Collaborate Ultra.


NOTE: The Blackboard Course Room will no longer be available under the Blackboard Collaborate link in your course. The Course Room will only be available under the Blackboard Collaborate Ultra link.


See the below askPGCC Knowledge Articles on steps how to:



For 24/7 Bb Collaborate support for you and your students, you can call 1-888-788-5264. Select Option #3 (If are an instructor or student in need of support for Collaborate), then select #2 for Blackboard Collaborate with the Ultra experience.



Blackboard Collaborate with the Ultra experience provides a single room for your course that stays open for the life of your course. It is turned on by default.





In Blackboard, faculty can:

  • Schedule and deliver classes using Blackboard Collaborate web conferencing capabilities, including shared whiteboards, public/private chat, breakout rooms, application/desktop sharing, polling, file transfer, and PowerPoint import.
  • Create sessions easily.
  • Hold virtual office hours, tutoring sessions, meetings, and more in your course room.
  • Automatically assign student grades (via the Grade Center) for attending a live session. A session attendance report is available for each session that gives you an overview of when participants joined and left your sessions. This feature will be available after our May 2020 upgrade.
  • Easily convert session recordings to MP3/MP4 formats for streaming or downloading to desktop or any mobile device.


Bb Collaborate Resources:

Blackboard Collaborate Videos:



Technical Support

eLearning Services is able to provide limited technical support related to system configuration for Bb Collaborate, but you can contact Bb Collaborate Technical Support via the following:

  • Click here for Technical Support and navigate through the Collaborate link on the right hand side of the page to access Support.  
  • Live agent 24x7x365  Toll Free Number  1.877.382.2293